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Connecting TikTok

TikTok is connected the same way as every other platform — from the publisher’s collaboration page — but it has two separate connections, and they are not interchangeable.

ConnectionGives InsightsRN
TikTokMetrics for the creator’s own videos
TikTok BusinessAd-account data, including boosted content, plus an advertiser ID

A publisher can have one or both. If a campaign involves boosted TikTok content, you need TikTok Business as well.

The publisher will need:

  • A working TikTok account
  • For the Business connection, a TikTok for Business account that can perform ad boosting for those pages

Identical to every other platform: All Publishers → open the publisher → Connect Social. The page, its Connected / Not Connected indicators and the connection controls are all described in Connecting a publisher’s accounts.


1. Open the connect link and click Connect To TikTok — or use the three-dot menu at the right and choose Connect. No login to InsightsRN is required.

The TikTok row on the connect page, showing Not Connected

2. Log in to the TikTok account.

The TikTok authentication screen

3. They return to the link page, where TikTok now shows Connected.

The TikTok row now showing Connected


1. On the same connect link, click Connect To TikTok Business — or use the three-dot menu and choose Connect.

The TikTok Business row on the connect page, showing Not Connected

2. Log in to the TikTok Business account.

The TikTok Business login screen

3. Grant the requested permissions.

The TikTok permissions dialog listing ad account management, ads management, reporting, creative management, TikTok accounts and TikTok creator access

InsightsRN requests read access across ad account management, ads management, reporting, creative management, TikTok accounts and TikTok creator data.

4. Select the TikTok Advertiser IDs associated with the Business account you want to link.

The advertiser ID selection screen listing the advertiser accounts available to link

5. They return to the link page, where TikTok Business now shows Connected.

The TikTok Business row now showing Connected

The collaboration page should show Connected for the connection you made. If TikTok deliverables still return no data, check that you connected the right one — video metrics need the TikTok connection, and boosted-content data needs TikTok Business.

If both look right, work through Understanding your data.